服务条款 — Hush AI

These Terms of Service (the "Terms") govern your access to and use of the Hush application, website and related services (collectively, the "Service"). The Service is provided by Stratava HK Limited ("Stratava," "we," "us," or "our"), a company incorporated in the Hong Kong Special Administrative Region. For the purposes of this Agreement, you and Stratava are collectively referred to as the "Parties," and each individually as a "Party."

Please read these Terms carefully before using the Service. By tapping "Continue" to sign in, creating an account or otherwise using the Service, you confirm that you are at least 18 years old and that you have read, understood and agree to be bound by these Terms, our Privacy Policy and our Community Guidelines (collectively, the "Agreement"). If you do not agree, do not create an account or use the Service. Your continued use of the Service after these Terms are updated constitutes your acceptance of the Terms then in effect.

These Terms refer to, but do not replace, your agreements with the relevant app store operator (Apple Inc. or Google LLC), which separately govern your download and use of the Service on their platforms.

1. The Service

1.1. Overview of the Service

Hush is an AI-powered interactive story service for adults. The Service allows you to browse AI characters, chat with them in story-based conversations, and report characters or content.

1.2. AI Characters

All characters on the Service are fictional and are portrayed as adults aged 18 or older. Character replies are generated by artificial intelligence, not by real people. Characters are created or curated by Hush and may be presented under the names of their creators. Any resemblance to real persons, living or dead, is coincidental.

1.3. Availability and Changes

The Service is available through the Apple App Store, the Google Play Store and our official website, and may expand to additional platforms over time. We reserve the right to modify, suspend or discontinue any feature or character of the Service at any time, with or without notice.

2. Eligibility

2.1. Adults Only

The Service is intended only for adults. You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use the Service. By using the Service, you confirm that you meet this requirement and that your use complies with all applicable laws and regulations in your jurisdiction.

2.2. Accounts of Minors

If we learn or reasonably believe that a user is under 18, we will close the account and delete the related personal data in accordance with our Privacy Policy. If you believe a minor is using the Service, please contact us at support@rezona.ai.

2.3. Suspension for Violations

We reserve the right to suspend, restrict or delete any account if we reasonably believe the Service is being used in a manner inconsistent with applicable law or these Terms.

3. Account Registration

3.1. Your Responsibilities

You are solely responsible for restricting access to your device and account, and for all activities and content that occur under your account.

You may register and sign in through Apple, Google or other third-party services that we make available from time to time. The collection, use and disclosure of your information by such third party is governed by that third party's privacy policy.

3.3. Deactivating Your Account

We reserve the right to deactivate your account at any time if you fail to comply with any provision of these Terms, or if activities occurring on your account, in our reasonable judgment, would or might cause damage to or impair the Service, infringe or violate any third-party rights, or violate any applicable laws or regulations.

3.4. Deleting Your Account

If you wish to delete your account, you may do so in the Service via "Settings → Delete Account" or by contacting support@rezona.ai. Once your account is deleted, you will not be able to reactivate it or retrieve your chat history.

4. Your Content and AI Features

4.1. What "Your Content" Means

"Your Content" means the messages, text and other materials you submit to the Service, including the messages you send to characters ("AI Inputs") and your profile information.

4.2. You Own Your Content

You retain all rights, title and interest in and to Your Content.

4.3. License You Grant to the Service

To enable the Service to operate, you grant Stratava and our affiliates, successors and service providers a non-exclusive, royalty-free, worldwide license to host, store, use, copy, process and transmit Your Content for the purposes of operating, maintaining, securing and improving the Service, reviewing content for safety, and complying with legal obligations, as described in our Privacy Policy. We do not use your chat content to train AI models. Your chats are private and are not shown to other users.

4.4. AI Outputs

The character replies and other content generated by the Service ("AI Outputs") are provided for your personal entertainment only. AI Outputs are generated automatically and may be inaccurate, inconsistent, offensive or otherwise inappropriate. Stratava retains all rights in the characters, the AI models and systems, and the AI Outputs, and grants you a limited, personal, non-commercial license to view and use AI Outputs within the Service.

4.5. Not Professional Advice

Characters are not real people and AI Outputs are not medical, mental health, legal, financial or other professional advice. Do not rely on the Service for such advice or in an emergency. If you are in crisis or thinking about harming yourself, please contact your local emergency services or a crisis line immediately.

4.6. Your Commitments Regarding Content

By submitting Your Content, you represent and warrant that Your Content complies with these Terms, our Community Guidelines and all applicable laws, and does not infringe any third-party rights. You bear full responsibility for Your Content.

4.7. De-identified and Aggregated Data

Stratava may create de-identified, anonymized or aggregated data based on Your Content and your use of the Service. Such data does not identify you. Stratava may use, retain and disclose such data for any lawful purpose, without restriction, attribution or compensation.

4.8. Feedback

If you provide us with suggestions, ideas, comments or other feedback regarding the Service ("Feedback"), you grant Stratava a perpetual, irrevocable, worldwide, royalty-free, transferable and fully sublicensable license to use and incorporate such Feedback for any purpose, without restriction, attribution or compensation to you. We are under no obligation to adopt any Feedback.

5. Acceptable Use and Prohibited Conduct

5.1. General Standard

You agree to use the Service only for its intended purposes and in compliance with these Terms and all applicable laws. We have zero tolerance for objectionable content and abusive users.

5.2. What You Must Not Do

5.2.1. Content Prohibitions. You must not use the Service to create, request or share:

content that is unlawful, defamatory, sexually explicit, threatening, abusive, harassing, hateful or discriminatory, or that promotes violence or self-harm;
content that sexualizes, exploits, endangers or grooms minors in any way, including role-play involving characters under 18 and AI-generated depictions;
content that depicts a real, identifiable person in a misleading, defamatory, sexualized or harmful manner;
content that infringes any third party's intellectual property, privacy or other rights;
any person's personal or private information that could lead to harm.

5.2.2. Conduct Prohibitions. You must not:

impersonate any person or entity, including Stratava employees or Service personnel;
create or maintain accounts using false information, including about your age, or operate multiple accounts in violation of our policies;
collect, scrape or harvest information from the Service without express permission;
promote or facilitate illegal activities.

5.2.3. Technical and Security Prohibitions. You must not:

reverse engineer, decompile or disassemble the Service, except as expressly permitted by applicable law;
attempt to manipulate, jailbreak or bypass the AI's safety features or content filters;
remove, circumvent or interfere with any security, authentication, age gate or content moderation features;
upload or transmit viruses, malware or any other harmful code;
use bots, scrapers or other automated means to access or interact with the Service.

5.2.4. Commercial Prohibitions. You must not send spam or unsolicited commercial communications, or buy, sell, trade or transfer Service accounts.

5.3. Reporting and Enforcement

You can report any character or content using the Report option in the Service. We review reports within 24 hours. We may at any time review, screen, moderate, remove, restrict or decline to display any content or character; suspend, restrict or terminate accounts; limit access to any feature; and cooperate with law enforcement where required by law. Where reasonably practicable, we will provide an appeal channel through support@rezona.ai.

5.4. Export and Sanctions Compliance

You represent and warrant that you are not located in, a national or resident of, or habitually using the Service in any country or region subject to comprehensive trade sanctions, and that you are not a person or entity restricted or prohibited from transacting under applicable sanctions, export control or anti-money laundering laws.

6. Termination and Suspension

6.1. Termination by You

You may stop using the Service at any time. You may delete your account via "Settings → Delete Account" or by contacting support@rezona.ai.

6.2. Termination by Us

We may suspend, restrict or terminate your account or your access to all or part of the Service, with or without notice, if: you violate these Terms, our Community Guidelines or any applicable law; we reasonably believe you are under 18; your conduct creates a risk of harm to other users, Stratava or third parties; we are required to do so by law, court order or a governmental authority; or we discontinue the Service or a related feature.

6.3. Appeals and Effect of Termination

If your account is suspended or terminated, you may contact support@rezona.ai to request a review. We will respond in good faith within a reasonable time. Upon termination, your right to access and use the Service ends immediately.

7. Paid Features

The Service is currently free to use. If we introduce paid features, such as subscriptions or virtual items, in the future, their prices and terms will be shown in the Service before you purchase, and we will update these Terms accordingly.

8. Intellectual Property

8.1. Intellectual Property of the Service

All elements of the Service, including its name, logos, designs, characters, character artwork and descriptions, underlying technology, AI models and all platform-generated content, are the property of Stratava or its licensors and are protected by applicable intellectual property laws. Except as expressly provided in this Agreement, this Agreement grants you no rights in the Service's intellectual property.

8.2. Intellectual Property Complaints

If you believe content on the Service, including a character, infringes your intellectual property rights, please send a written notice to support@rezona.ai including: your contact information; a description of the rights you claim have been infringed; identification of the allegedly infringing content and its location on the Service; a statement of your good-faith belief that the use is not authorized by the rights holder, its agent or the law; and confirmation that the information in your notice is accurate and that you are the rights holder or authorized to act on the rights holder's behalf. Upon receiving a valid notice, we may remove or restrict access to the content.

9. Disclaimers

9.1. Service Provided "As Is"

To the maximum extent permitted by applicable law, the Service (including all features, characters and AI Outputs) is provided on an "as is" and "as available" basis, without warranties of any kind. Stratava expressly disclaims all warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy.

9.2. No Warranty of Service Quality

Stratava does not warrant that the Service will meet your requirements, or that it will be uninterrupted, timely, secure or error-free. Your use of the Service is at your own risk.

9.3. AI Outputs

AI Outputs are generated by automated systems and may be inaccurate, biased, offensive or otherwise inappropriate. Stratava makes no warranties as to the quality, accuracy, originality or suitability for any purpose of any AI Output.

9.4. Third-Party Links and Services

The Service may contain links to, or interoperate with, third-party websites or services. Stratava does not control and is not responsible for any third-party content or services.

9.5. Force Majeure

Stratava is not liable for any failure or delay in performing its obligations or providing the Service caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, civil unrest, governmental actions, labor disputes, telecommunications or internet infrastructure failures, power outages, or failures of third-party services or platforms.

9.6. Mandatory Consumer Rights

Nothing in this Section limits any non-waivable rights you may have under applicable consumer protection laws in your jurisdiction, including, to the extent applicable, any implied terms as to quality or fitness under the Sale of Goods Ordinance (Cap. 26) or the Supply of Services (Implied Terms) Ordinance (Cap. 457).

10. Limitation of Liability

10.1. Liability Cap

To the maximum extent permitted by applicable law, the total aggregate liability of Stratava, its affiliates, and their respective officers, directors, employees, agents and licensors arising out of or relating to the Service or these Terms (whether in contract, tort (including negligence), statute or otherwise) shall not exceed USD 100 (or its local currency equivalent).

10.2. Exclusion of Indirect Losses

To the maximum extent permitted by applicable law, Stratava, its affiliates, and their respective officers, directors, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages (including loss of profits, loss of data, loss of goodwill or business interruption) arising out of or relating to your use of the Service, regardless of the legal theory on which the claim is based. This includes, without limitation, damages arising from AI Outputs, loss of your chat history, third-party services, or unauthorized access to your account (except where caused by Stratava's gross negligence or willful misconduct).

10.3. Non-Excludable Liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability arising from fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence. In Hong Kong, any exclusion or limitation of liability is subject to the Control of Exemption Clauses Ordinance (Cap. 71), including its reasonableness requirements for consumer contracts; the cap in Section 10.1 and the exclusions in Section 10.2 apply only to the extent reasonable and permitted under that Ordinance.

11. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless Stratava, its affiliates, and their respective officers, directors, employees, agents and licensors from and against all claims, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising from: Your Content; your violation of these Terms, our Community Guidelines or any applicable law; your fraudulent, unlawful or intentionally harmful use of the Service; or your infringement of any third-party rights.

12. Governing Law and Dispute Resolution

12.1. Governing Law

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles.

12.2. Informal Resolution First

You and Stratava agree to first attempt to resolve any dispute informally by contacting us at support@rezona.ai with a written description of the dispute and the relief you seek. The Parties will negotiate in good faith for at least sixty (60) days before commencing arbitration.

12.3. Binding Arbitration

If a dispute is not resolved informally, it will be finally resolved by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the arbitration is commenced. The seat of arbitration will be Hong Kong, the arbitration will be conducted by one (1) arbitrator in English, and it will be kept confidential except as required by law or to enforce an award.

12.4. Exceptions to Arbitration

Notwithstanding Section 12.3, (a) either Party may bring an individual claim before any court or tribunal of competent jurisdiction (including the Small Claims Tribunal) for claims within that body's jurisdiction; and (b) either Party may seek urgent interim, injunctive or other equitable relief from the Hong Kong courts without thereby waiving the arbitration agreement.

12.5. Class Action Waiver

You and Stratava agree that each Party may bring claims against the other only in its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

12.6. Mandatory Consumer Rights

Nothing in this Section limits any non-waivable rights you have under applicable consumer protection laws in your jurisdiction, including, where required by such laws, the right to bring proceedings in the courts of your country of residence.

13. Platform-Specific Terms

13.1. Apple App Store

If you download the Service from the Apple App Store: these Terms exist solely between you and Stratava, not Apple Inc.; Apple has no obligation to provide maintenance or support; Stratava, not Apple, is responsible for addressing claims relating to the Service; and Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you upon your acceptance of these Terms.

13.2. Google Play Store

If you download the Service from the Google Play Store: your use is also subject to the Google Play Terms of Service; Stratava, not Google LLC, is responsible for the Service and its content; and Google is not a third-party beneficiary of these Terms.

14. Miscellaneous

14.1. Entire Agreement and Amendments

These Terms, together with our Privacy Policy, Community Guidelines and any additional terms applicable to specific features, constitute the entire agreement between you and Stratava regarding the Service. We may amend these Terms from time to time; for material changes, we will give reasonable advance notice within the Service. Your continued use of the Service after the effective date of the amended Terms constitutes your acceptance.

14.2. Electronic Communications and Notices

You agree to receive these Terms, notices, disclosures and other communications from us electronically, including through messages within the Service, by email or by posting within the Service, and agree that such electronic communications satisfy any legal requirement that communications be in writing. You must send formal legal notices to Stratava at support@rezona.ai.

14.3. Third-Party Rights (Contracts (Rights of Third Parties) Ordinance)

Except as expressly provided in these Terms, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any provision of these Terms. Notwithstanding the foregoing, (a) Stratava's affiliates and their respective officers, directors, employees, agents and licensors may enforce Sections 9, 10 and 11; and (b) Apple Inc. and its subsidiaries may enforce these Terms to the extent described in Section 13.1. No consent of any such third party is required to vary, rescind or terminate these Terms.

14.4. Assignment

You may not assign these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, to an affiliate, or in connection with a merger, acquisition, corporate reorganization or sale of assets, without your consent.

14.5. General Provisions

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable. Stratava's failure to enforce any right or provision does not constitute a waiver. These Terms do not create any agency, partnership or employment relationship between you and Stratava. These Terms are provided in English; if we provide a translation, the English version prevails except as otherwise required by applicable consumer protection law. Section headings are for convenience only. Any provisions that by their nature should survive termination (including Sections 4, 8, 9, 10, 11, 12 and 14) survive the termination of these Terms.

15. Contact Us

For inquiries, complaints or claims relating to the Service, please contact us at support@rezona.ai.

Provider Information
Stratava HK Limited
Room 1006, 10/F, Po Yip Building, 23 Hing Yip Street, Kwun Tong, Hong Kong
Hong Kong Special Administrative Region